Serving Greater Hampton Roads, Virginia

 

HamptonRoads.BBB.org

 

 

Bogus! Here are some recent emails falsely claiming to be a complaint from the BBB

Remember, these emails are pure fraud, like every other SPAM message you probably have to endure in your daily emailbox visits. They are clearly using the good BBB name to try to fool you into trusting them. You were wise to be suspicious! If you get these, or any other variations, delete them immediately, and stay on guard. (The virus link has been removed, of course.)  A Microsoft report estimated that 97% of all email messages are unwanted, which is the definition of SPAM. It has been estimated that over 200 billion (yes, that’s B for billion) emails are created every day.

The virus-laden links all point to legitimate web sites which have had their logon/password combinations compromised, unknown to the site owners, of course. With access to the web site’s files, the bad guys simply put their virus file on a unique single page within the otherwise legitimate site, then send a link to it in these emails. An analogy might be if some scammer got keys to your business/home office, and was able to sneak in each night undetected to use your phones, fax, internet connection to run his fraud operation. The takeaway is a new kind of maintenance task: that whoever runs your business web sites should ensure that there are no rogue web pages hiding within, and maybe consider changing its password to a new, complicated one.

 

Bogus/fraud email first seen 3/16/2012    
From: Jorden Roy
Sent: Mar 22, 2012 11:28 AM
Subject: The Better Business Bureau dispute resolution.

Valued business manager, we have obtained several complaints through the Better Business Bureau online complaint center regarding several unauthorized transaction from a number of checking bank accounts to your corporate account. You can access the complaints in our online complaint center using the following link:

The BBB Complaint Center

Your login data:
Complaint ID: #10067
Password: 10336:

The Better Business Bureau operates as an intermediary between US and Canadian consumers and business, and provides assistance in resolving consumer-related issues as an impartial third-party service. In special cases The Better Business Bureau reserves the right to initiate an investigation of a business involved in seemingly.

Sincerely,
Dispute Resolution Officer. Holmes Guerrero

Council of Better Business Bureaus
3033 Wilson Blvd, Suite 600
Arlington, VA 22201


Bogus/fraud email first seen 11/23/2011   
Subject: Case # 45706631
Attn: Owner/Manager
The Better Business Bureau has been filed the above mentioned complaint from one of your associates in respect of their business relations with you.
The detailed information about the consumer's concern is included in attached document.
Please review this matter and inform us about your standpoint.
Please
click here to reply this complaint.
We look forward to your prompt reply.

Sincerely,Shawna Dennis
Better Business Bureau

Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277

 

Bogus/fraud email first seen 11/28/2011   
Subject: Case # 45706631
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position. As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct. We encourage you to use our ONLINE COMPLAINT system to respond this complaint.

The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website:

http://www.bbb.org

--------------------------------------------------------------------------------

The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada .
This information is available to the public and is frequently used by potential customers.
Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau.
Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.

Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838

 

Bogus/fraud email first seen 12/18/2011     
Attn: Owner/Manager

Here with the Better Business Bureau informs you that we have received a complaint (ID 85064753) from a customer of yours related to their dealership with you.

Please open the COMPLAINT REPORT below to view more information on this matter and suggest us about your opinion as soon as possible.

We hope to hear from you shortly.

Faithfully,
Katherine Schulte

Dispute Counselor
Better Business Bureau


Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277

 

Bogus/fraud email first seen 1/17/2012__
                   *** 
The legitimate BBB Business Questionaire is: www.HamptonRoadsBBB.org/SBQ.pdf   ***

Subject: BBB SBQ Form #22227099(Ref#14-22227099-0-4)

Thank you for supporting your Better Business Bureau (BBB). Your BBB receives more than 6,500 requests for information every day and provides reliability reports to consumers 365 days a year, 24 hours a day, and 7 days a week.

As a service to BBB Accredited Businesses, we try to ensure that the information we provide to potential customers is as accurate as possible. In order for us to provide the correct information to the public, we ask that you review the information that we have on file for your company.

We encourage you to use our ONLINE FORM to provide us with this updated information. The URL below will take you directly to this form on our website:

CLICK HERE to login to your BBB account (UserID: 22227099 Password: pv6r4hm)

You may also complete the form on the reverse side of this letter and mail to PO Box 1000; DuPont, WA; 98327; or fax to (206)436-5496.

Please look carefully at your telephone and fax numbers on this sheet, and let us know any and all numbers used for your business (including 800, 900, rollover, and remote call forwarding). Our automated system is driven by telephone/fax numbers, so having accurate information is critical for consumers to find information about your business easily. In addition, many consumers may search our database using your e-mail and/or Web address, so please be sure to include this information as well. As a BBB accredited business, you receive a free hyperlink from your online reliability report to your company Web site if provided to us.

Thank you again for your support, and we look forward to receiving this updated information.

Sincerely,

Accreditation Services