• 3 out of 4 Americans would prefer to buy from a BBB Member, rather than from a non-member
  
• Our Bureau handles over 900 calls each day from consumers seeking advice on local businesses
  
• Membership includes protection for yourself and your employees in their personal transactions
  

MORE PRESTIGE
Most buying decisions are based on a company's reputation. And, in its own way, the Better Business Bureau helps your company build its reputation. More importantly, it makes sure the unfair operator is held accountable for his. By recording and investigating consumer complaints, the Better Business Bureau accumulates a unique file of information which is made available to the public when inquiries are made about the reputations of particular businesses. Your own sound record on file with the Better Business Bureau can certainly add to your own prestige.
MORE CUSTOMERS
Nobody knows better than the business owner that his most important assets are his satisfied customers. And nobody knows better than the Better Business Bureau that you can't satisfy them all. When disagreements arise between a business and consumer, the Better Business Bureau, as an impartial third party, is in a position to diffuse the situation and help you keep your customer's goodwill.
MORE PRODUCTION
An unhappy and harassed employee is a nonproductive employee. When one of your workers gets a bad deal in a business transaction, his value to your business and his outlook on all business can be damaged. With the Better Business Bureau maintaining a constant vigil against rackets and frauds, and providing special services to employees of Member firms, chances of this occurring are reduced to a minimum.
MORE PROTECTION
Have you ever been frustrated by unfair competition? Is the fellow down the street or in the next town using unethical practices to lure your customers away? The Better Business Bureau acts on competitive complaints by using persuasion, exposure to standard trade practices, or through the concerted effort of a trade group - it quickly gets to the root of the problem. The Better Business Bureau keeps complete files of FTC, city, state, and other ordinances that spell out the limits on advertising.
MORE KNOWLEDGE
The con-man plays no favorites. One of his most lucrative targets is the business owner. His favorite weapons are the telephone and the mail which he uses to solicit for phony charities, alleged "labor" publications, fake classified directories, etc. Where does this steady stream of solicitation stop? Which groups are legitimate, which are not? The Better Business Bureau maintains complete files and conducts immediate investigations of all solicitations for funds. A phone call from you will result either in the information you want or in an investigation by us - simple.
MORE FREEDOM
Experience has shown that when business owners are unwilling or unable to regulate themselves, government is quite ready and willing to step in and do it for them with restrictive and punitive action - and everybody pays the price. By eliminating justifiable causes of complaint, by providing the machinery for business self-regulation, and by providing a business voice of moderation in the halls of government, the Better Business Bureau reduces the necessity and likelihood of further government intervention in business affairs.